Privacy Policy

1. Introduction

360 House Buyers ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, forms, advertising platforms, and services.

By accessing our website or submitting information through our forms, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

We collect personal information that you voluntarily provide to us through our website, forms, and advertising platforms. This includes:

• Full name
• Phone number
• Email address
• Property address and location
• Property details and condition
• Timeline for selling
• Any other information you voluntarily provide through our contact forms or inquiries

We may also collect information about your device, browser type, IP address, and pages visited through cookies and analytics tools to improve our website performance and user experience.

3. How We Use Information

We use the personal information we collect for the following purposes:

• Respond to your inquiries and provide customer service
• Contact you regarding your property and provide cash offer information
• Schedule calls, appointments, and consultations
• Communicate with you via phone calls, SMS/text messages, and emails
• Evaluate your property and provide valuation services
• Improve our services and customer experience
• Maintain records and comply with legal obligations
• Send marketing communications about our services (with your consent)

4. SMS/Text Messaging Disclosure

5. Sharing of Information

We may share your personal information with trusted service providers necessary to operate our business and provide our services, including:

• CRM platforms and lead management systems
• Communication providers and SMS/email service providers
• Marketing and advertising platforms
• Professional partners and contractors when required to provide requested services
• Legal advisors and accountants for compliance and business purposes

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and improve our services. This includes:

• Website cookies: Used to remember your preferences and improve navigation
• Analytics tools: Help us understand how visitors use our website
• Meta/Facebook advertising tracking: Allows us to measure ad performance and reach relevant audiences
• Google advertising tracking: Enables us to track conversions and optimize marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online system can guarantee complete security. While we strive to protect your information, we cannot guarantee absolute security of any information transmitted to or stored on our website. You use our website and services at your own risk.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications
• Opt out of text messages by replying STOP

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by 360 House Buyers. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

10. Contact Information

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.